Why Montello needs this specifically
Montello’s mixed residential and commercial/industrial buildings can require decontamination protocols that account for both occupancy types under one roof or across adjacent lots.
Montello’s mixed-use blocks mean a sewer backup can cross-affect both a home and an adjacent business property, and the range of building types calls for assessing each property’s specific plumbing setup rather than assuming one standard layout.
What to know before you call
Household disinfectants aren’t rated to neutralize sewage-borne pathogens — see the biohazard decontamination hub for the certified protocol we follow. See the full biohazard / pathogen decontamination breakdown →